Return Policy - CarsUSA


 

CarsUSA Return Policy at a Glance
  • Online store products may be returned for credit or refund within 30 days from date the order was shipped. All returns must be in resalable condition with all
    packing and in original boxes. There is a 15% restocking fee on all returns.
  • No refunds are available for LogoMats after the proof is approved and order is printed. Orders for LogoMats  may be cancelled at any time before printing
  • All returns must include a Return Merchandise Authorization Number (RMA#) on
    the return shipping label.. To get an RMA#  e-mail your request to
    RMA@carsusa.com
    with the order # in the subject line. 
  • Please allow 10 business days for your return to be processed once it has
    arrived at the warehouse.
  • If you request a replacement, we will ship your replacement after we receive
    and process your returned product. If you need a replacement right away,
    we suggest you request an RMA for credit and place a new order..

    If you need to contact us directly call Customer Service at 1-619-250-1066 
    between the
    hours of  10am and 4pm Central Time
       

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Revised: 02/22/03 03:38:51 PM Eastern Standard Time.